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Uninstalling Wuala properly (OS X)

The Wuala cloud storage isn’t a bad service in terms of security. Storage is encrypted and the servers are (supposedly) located outside of the US. But by shutting down the free storage plan as of 1/1/2015 they likely pronounced its death sentence.

For a clean uninstall follow these instructions:   

  1. Do what they tell1 they told you:
    1. Shut down Wuala completely.
    2. Delete the folder ~/Library/Application\ Support/Wuala. (That’s in the Library folder in your Home directory.)
      To do this either trash it in the Finder or paste this line into the Terminal and execute it:

      rm -Rfv ~/Library/Application\ Support/Wuala
    3. In your Applications folder, trash the apps Wuala-URL-loader.app and Wuala.app.
  2. In addition, there are some files remaining that should also be deleted:
    • /Library/PrivilegedHelperTools/com.wuala.WualaFS.KextLoaderHelper
    • /Library/LaunchDaemons/com.wuala.WualaFS.KextLoaderHelper.plist

    So, paste this line into the Terminal and execute it:

    sudo rm -v /Library/PrivilegedHelperTools/com.wuala.WualaFS.KextLoaderHelper /Library/LaunchDaemons/com.wuala.WualaFS.KextLoaderHelper.plist

    (You’ll have to enter your password.)

I don’t know what’s wrong with these people: Their Mac support always has been mediocre, then they shut down the support forum entirely (2014), and at the end they don’t even deign to provide proper uninstall instructions. Grumble…


  1. Formerly there was a link. But it seems to be offline now (Feb 2016). The link was: https://support.wuala.com/knowledgebase/how-can-i-uninstall-wuala/

2 thoughts on “Uninstalling Wuala properly (OS X)”

  1. Thanks for the detailed description. I thought just deleting that folder in your home is not enough.

    > I don’t know what’s wrong with these people
    Neither do I. At the end they shut down the entire thing.

    1. Thanks for the info that they shut down completely in the meantime. I wasn’t aware. It was foreseeable that this will happen, but I haven’t thought that it’ll happen only eight months after the shutdown of the free service…

      By the way, I wrote this article more than one year ago, so it cannot be excluded that they changed something in the course of the last year. If you uninstalled it only now, I would do an additional scan for remaining Wuala-related files. Most likely such files (or their containing folder) will have “wuala” in the file name. You can easily locate them with a non-Spotlight-based search tool, for example EasyFind.

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