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Uninstalling Wuala properly (OS X)

The Wuala cloud storage isn’t a bad service in terms of security. Storage is encrypted and the servers are (supposedly) located outside of the US. But by shutting down the free storage plan as of 1/1/2015 they likely pronounced its death sentence.

For a clean uninstall follow these instructions:   

  1. Do what they tell1 they told you:
    1. Shut down Wuala completely.
    2. Delete the folder ~/Library/Application\ Support/Wuala. (That’s in the Library folder in your Home directory.)
      To do this either trash it in the Finder or paste this line into the Terminal and execute it:

      rm -Rfv ~/Library/Application\ Support/Wuala
    3. In your Applications folder, trash the apps Wuala-URL-loader.app and Wuala.app.
  2. In addition, there are some files remaining that should also be deleted:
    • /Library/PrivilegedHelperTools/com.wuala.WualaFS.KextLoaderHelper
    • /Library/LaunchDaemons/com.wuala.WualaFS.KextLoaderHelper.plist

    So, paste this line into the Terminal and execute it:

    sudo rm -v /Library/PrivilegedHelperTools/com.wuala.WualaFS.KextLoaderHelper /Library/LaunchDaemons/com.wuala.WualaFS.KextLoaderHelper.plist

    (You’ll have to enter your password.)

I don’t know what’s wrong with these people: Their Mac support always has been mediocre, then they shut down the support forum entirely (2014), and at the end they don’t even deign to provide proper uninstall instructions. Grumble…


  1. Formerly there was a link. But it seems to be offline now (Feb 2016). The link was: https://support.wuala.com/knowledgebase/how-can-i-uninstall-wuala/